The Ministry of Foreign Affairs (Ministerstwo Spraw Zagranicznych, MSZ) plays a crucial role in Poland’s international relations, consular services, and support for citizens abroad. Whether you’re a Polish citizen living overseas, a traveler needing consular assistance, or someone interested in Poland’s diplomatic efforts, understanding MSZ’s functions and services is essential.

This article provides a practical, step-by-step guide to navigating MSZ’s key services, with a focus on recent updates, digital tools, and actionable advice.

1. What Is MSZ?

The MSZ (Ministerstwo Spraw Zagranicznych) is Poland’s Ministry of Foreign Affairs, responsible for:

• Managing diplomatic relations with other countries.

• Providing consular assistance to Polish citizens abroad.

• Facilitating international trade and cultural exchanges.

• Overseeing Poland’s participation in global organizations like the EU and UN.

A recent example of MSZ’s digital innovation is the e-Wybory system, allowing Polish citizens abroad to register for elections online 5.

2. Key MSZ Services and How to Access Them

A. Consular Assistance for Polish Citizens Abroad

If you’re a Polish citizen living or traveling overseas, MSZ offers:

• Emergency passports – For lost or stolen documents.

• Notarial services – Certifying documents for legal use.

• Legal and medical assistance – Connecting citizens with local resources.

How to Access:

• Visit the nearest Polish consulate or embassy.

• Use the e-Konsulat online portal for appointments and document submissions.

B. Voting from Abroad (e-Wybory System)

For the 2025 Presidential Elections, MSZ launched the e-Wybory platform, simplifying voter registration for expatriates.

Steps to Register:

1. Visit https://ewybory.msz.gov.pl.

2. Enter personal details (name, PESEL, passport info).

3. Select your preferred voting location abroad.

4. Submit the form before the deadline (May 13, 2025) 5.

Note: You must still vote in person at a designated polling station.

C. Travel Advisories and Crisis Response

MSZ issues travel warnings for high-risk regions and assists citizens during emergencies (natural disasters, conflicts).

Stay Updated:

• Check the MSZ Travel Advisory page.

• Register your trip via the “Odyseusz” system for emergency alerts.

3. Digital Tools and Online Services

MSZ has expanded its digital offerings to streamline processes:

A. e-Konsulat (Online Consular Services)

• Book appointments.

• Submit passport applications.

• Request notarial services.

B. e-Wybory (Online Voter Registration)

As mentioned, this system allows expatriates to register for elections without visiting a consulate 5.

C. Virtual Assistant and FAQ Portals

MSZ’s website includes AI-driven chatbots and comprehensive FAQs for quick answers.

4. Recent MSZ Developments (2025 Updates)

A. 2025 Presidential Election Support

• Expanded e-Wybory functionalities.

• More overseas polling stations for easier access 5.

B. Enhanced Cybersecurity for Digital Services

Following global trends, MSZ has strengthened data protection in its online systems.

C. New Bilateral Agreements

MSZ continues to negotiate visa-free travel and trade deals with non-EU countries.

5. How to Contact MSZ

• Website: https://www.gov.pl/web/diplomacy

• Emergency Hotline: +48 22 523 88 88 (for citizens abroad in distress).

• Email: Use consulate-specific emails listed on the MSZ website.

Conclusion: Making the Most of MSZ Services

The MSZ is a vital resource for Polish citizens and international stakeholders. By leveraging digital tools like e-Wybory and e-Konsulat, users can save time and access services efficiently.

Key Takeaways:
✔ Register for elections via e-Wybory before deadlines.
✔ Use e-Konsulat for consular services.
✔ Stay informed with MSZ travel advisories.